Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: January 2025

Information We Collect

Account Information

When you create an account, we collect your email address, name, and password.

Usage Data

We collect information about how you use VidVisual, including thumbnails analyzed, features used, and performance metrics.

Thumbnail Data

We temporarily process your uploaded thumbnails to provide analysis and insights. Images are not stored permanently unless you save them in your account.

Technical Information

We collect device information, IP addresses, browser type, and other technical data to improve our service.

How We Use Your Information

Service Provision

To provide thumbnail analysis, insights, and optimization recommendations.

Account Management

To manage your account, process payments, and provide customer support.

Service Improvement

To analyze usage patterns and improve our AI algorithms and user experience.

Communication

To send you important updates, security alerts, and promotional content (with your consent).

Data Protection & Security

Encryption

All data is encrypted in transit using SSL/TLS and at rest using industry-standard encryption.

Access Controls

We implement strict access controls and regularly audit who has access to your data.

Data Retention

We retain your data only as long as necessary to provide our services or as required by law.

Third-Party Security

We carefully vet all third-party services and ensure they meet our security standards.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in these limited circumstances:

With your explicit consent
To comply with legal obligations
To protect our rights and prevent fraud
With trusted service providers who help us operate VidVisual (under strict confidentiality agreements)
In case of a business transfer or merger (with prior notice)

Your Rights

You have the following rights regarding your personal data:

Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal data
Portability: Export your data in a machine-readable format
Objection: Object to certain processing of your data
Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us through our contact form or email.

Cookies and Tracking

We use cookies and similar technologies to:

Keep you logged in to your account
Remember your preferences and settings
Analyze how you use our service
Provide personalized content and recommendations

You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.

Children's Privacy

VidVisual is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your data receives adequate protection through appropriate safeguards.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or our data practices, please contact us: